Why does Lone Working matter for your business?
For SMEs, where resources are often stretched, lone working can create high-impact risks if not managed properly.
Risks of failing to manage lone working include:
- Legal consequences – Breaches of H&S law can result in enforcement notices, fines, or prosecution.
- Accidents and emergencies – Injuries may be worsened if no one is present to help or call emergency services.
- Violence and aggression – Public-facing lone workers (e.g. retail or social care) may face threatening behaviour.
- Mental health impacts – Prolonged isolation can contribute to stress, anxiety, or disengagement.
- Reputational damage – An incident involving lone working can damage trust with employees, clients, and regulators.
Business benefits of effective lone working management include:
- Demonstrating compliance and reducing legal risk.
- Protecting staff wellbeing and morale.
- Building a culture of trust and safety.
- Enhancing your reputation as a responsible, people-focused employer.
- Supporting business continuity by ensuring lone workers are safe, healthy, and productive.