Understanding when and why to investigate
- Key triggers for workplace investigations
- The difference between fact-finding and decision-making
- Common mistakes to avoid early in the process
recorded webinar
Managing employment investigations: Best practice for compliance and fairness
Handling internal investigations can be one of the most sensitive and high-risk aspects of managing people. Whether it’s a grievance, disciplinary issue, safeguarding concern or whistleblowing claim, how you approach the investigation process can make all the difference.
Done properly, investigations protect your business, demonstrate fairness, and reduce legal risk. Done poorly, they can lead to expensive tribunal claims, reputational damage, and a loss of trust across your team.
This webinar was designed to help SME leaders and HR professionals carry out robust, legally compliant investigations that follow best practice and align with the Acas Code of Practice.
This webinar took place on Monday 22nd September 2025 1pm.
Missed it live? Don’t worry — you can catch the recording and see what we covered below.
Webinar Details
Watch the recording of our latest webinar
What we covered
In this webinar we covered
Getting the legal and ethical framework right
- Principles of natural justice and impartiality
- Your legal responsibilities under UK employment law
- How to protect confidentiality and avoid bias
- When to bring in an external investigator
Planning and preparing the investigation
- Choosing the right investigator and setting clear boundaries
- Communicating clearly with all parties involved
- Managing adjustments, representation, and expectations
Conducting effective investigations
- Interviewing witnesses fairly and respectfully
- Gathering, storing, and documenting evidence
- Handling conflict, difficult conversations, or emotional responses
Analysing findings and writing the report
- Weighing evidence and reaching conclusions
- What should (and shouldn’t) be in your final report
- Passing findings to the decision-maker for next steps
Practical Q&A and real-life scenarios
- Your questions answered live
- Common challenges and how to manage them
- What to do when an investigation doesn’t go to plan
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