What’s included?
- Advice delivered via phone, video call, or email
- A summary email confirming the guidance and agreed actions
Pay as you go HR support
Flexible Pay as you go HR support, when you need it most.
Sometimes you don’t need ongoing HR support — you just need the right advice, or the right documentation, exactly when the situation calls for it. Our Pay As You Go (PAYG) HR services give you the flexibility to access expert support without committing to a retainer.
Ad hoc HR support (PAYG) We offer two flexible PAYG options
1. On Demand – Ad hoc HR support
When tricky people issues crop up, you don’t have to manage them alone. Our on-demand service provides HR advice whenever you need it, on a pay as you go basis.
Who it’s for
Ideal for businesses that only need HR input occasionally, for example:
- One-off queries or general HR questions
- Help with compliance or best practice issues
- Short-term support with employee matters
With this service, you only pay for the support you use — no ongoing costs or commitments.
2. HR Documentation Launch Package
If you’re ready to hire but don’t have the essential HR documents in place, this package gives you everything you need in one project. It’s designed for businesses that don’t need ongoing HR advice but want to make sure their documentation is compliant, robust, and ready to use.
We offer two options depending on your needs:
1. Standard documentation package
Includes all the core documents you’ll need to employ staff and remain compliant:
- Contracts of employment (full-time, part-time, fixed-term)
- New starter forms (employee details, right-to-work checklist, reference authorisation, health questionnaire)
- Employee handbook
- Key policies: Disciplinary, Grievance, Sickness Absence, Holidays, Family Friendly, Bullying & Harassment, Equality Diversity & Inclusion, Data Protection, Whistleblowing, Code of Conduct
2. Enhanced documentation package
Everything in the Standard Package, plus extra policies and forms for greater coverage:
- Additional Policies: Driving for Work, IT & Social Media, Home/Hybrid Working, Health & Safety
- Additional Forms: Sexual Harassment Risk Assessment, EDI impact Assessment
Who it’s for
- Businesses taking on staff for the first time
- Organisations wanting peace of mind that documentation is compliant
- Employers looking for robust documents to support them throughout the employment relationship
With the right documentation in place, you’ll not only meet legal requirements but also create a strong foundation for managing your people with confidence.
On-Demand HR That Fits Your Business
Why choose our PAYG HR support?
- Flexible — no long-term commitment required
- Affordable — only pay for what you use
- Practical — straightforward solutions you can act on immediately
- Compliant — expert advice and documentation aligned with employment law
The support you need. The impact your business deserves
Speak to us about retained HR that delivers real results — every day, not just in a crisis.
What makes us different?
We don’t just offer advice, we become an extension of your business. We take the time to get to know you and your organisation, so we can deliver bespoke, relevant advice and documentation that works for your team and culture across the entire employment lifecycle.
We are also flexible in how we work with you. Choose from:
- Retained support with unlimited advice
- One-off projects or documentation help
- Ad hoc support whenever you need it
We can even enhance our services with admin support, HR software, elearning tools, recruitment support, payroll and more, giving you a complete people management solution, tailored to what you actually need and real value to your business.
Outsourcing your HR to us means gaining a reliable partner dedicated to supporting your people, protecting your business, and helping you thrive.
Our aim is to make a real impact in your business where it matters most: your people.
MORE WAYS WE CAN SUPPORT YOUR BUSINESS Flexible services to complement your PAYG HR package
Retained HR Support
With our retained HR service, you get unlimited advice, bespoke documentation, and hands-on case management — all for a fixed monthly fee that keeps you compliant, confident, and free to focus on growth.
Visit the Retained HR Support pageHR for SMEs and New Businesses
SMEs face unique challenges when it comes to managing people. Our HR services give you the confidence to stay compliant and the freedom to focus on what matters most — running and growing your business.
Visit the HR for SMEs and New Businesses pageHR Projects
Not every HR need fits into ongoing support. That’s why we offer tailored HR projects to help you manage complex issues, deliver change, and strengthen your people strategy. From restructures to EDI support, we provide expert guidance to keep your business compliant and moving forward.
Visit the HR Projects pageElearning
Empower your team with elearning designed specifically for small and medium-sized businesses. Our carefully curated course bundles provide the tools to ensure compliance, boost productivity, and build a thriving workplace culture. With flexible, CPD-accredited elearning courses, your staff can train anytime, anywhere.
Visit the Elearning pageHR Software
The right HR software (also known as HRIS or HR systems) helps UK SMEs save time, stay compliant, and create a seamless employee experience. From onboarding and absence tracking to performance management and payroll, HR software powers a more effective HR function.
Visit the HR Software pageBespoke HR Training Programmes
At impact HR, we understand that no two organisations are the same. That’s why our training is never off-the-shelf — it’s designed around your people, your challenges, and your goals.
Whether you’re looking to build leadership capability, improve team performance, or strengthen compliance with UK employment law, our bespoke HR training programmes ensure your workforce gets the support they truly need.
Visit the Bespoke HR Training Programmes pageEmployee Engagement
Enhance your organisational culture and drive success with tailored people insights and continuous feedback solutions to boost employee engagement.
Visit the Employee Engagement pageEmployee Wellbeing
We believe employee wellbeing isn’t a “nice to have” — it’s a business essential. When your people feel supported both in and out of work, they’re more engaged, motivated, and resilient. Our Employee Wellbeing services are designed to help you protect and enhance the wellbeing of your team through practical, evidence-based solutions that improve attendance, performance, and overall workplace culture.
Visit the Employee Wellbeing page
Make an enquiry
Let’s talk
Start making your impact.
Whether you need day-to-day HR support, ad-hoc support or a long-term partner, we’re here to help.
Get in touch for a free initial chat — no pressure, just practical advice from people who get it.
0330 2369866
hello@impacthr.co.uk
Leicester: 6 St. Georges Way, 3rd Floor, St. George’s House, Leicester LE1 1QZ
London: 167 City Road, London EC1V 1AW
Leeds: Building 3, City West Business Park, Gelderd Rd, Holbeck, Leeds LS12 6LN
Essex: Halford House, 2 Coval Lane, Chelmsford, England, CM1 1TD