Why This Case Sends a Warning Bell
- Definition of Disability: The Equality Act protects long-term conditions including brain injury, memory loss, and fatigue.
- Duty to Adjust: Employers must meaningfully engage with occupational health, explore adjustments, and actively support return-to-work efforts.
- Procedure Over Intent: A fair process backed by documentation is just as critical as support itself.
- Real Costs of Neglect: Beyond the near £188K financial award, reputational damage and internal disruption can be hugely costly.