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First Aiders Last modified: September 22, 2025

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First Aiders

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What is a First Aider?

A First Aider is an employee who has received recognised training to provide immediate care and assistance when someone suffers an injury or becomes unwell in the workplace. Their role is not to replace medical professionals but to act as the first point of help, offering prompt and potentially life-saving support until professional medical services can take over.

In practical terms, this means a First Aider is able to:

  • Assess the situation quickly and calmly.
  • Provide basic life support, such as CPR or the use of an automated external defibrillator (AED).
  • Treat minor injuries like cuts, burns, or sprains.
  • Manage more serious incidents (e.g. suspected fractures, choking, cardiac arrest) until emergency services arrive.
  • Reassure and support the injured or ill person, helping to reduce panic and distress.

First Aiders are trained under accredited courses such as Emergency First Aid at Work (EFAW) or First Aid at Work (FAW). Training equips them with the knowledge and confidence to respond effectively to a wide range of workplace incidents, from everyday accidents to critical emergencies.

It is also important to distinguish between a First Aider and an Appointed Person. An Appointed Person is responsible for managing first aid arrangements (such as calling the emergency services and maintaining first aid kits) but is not trained to provide medical treatment. In low-risk workplaces, Appointed Persons may be adequate. In higher-risk or larger workplaces, trained First Aiders are essential to ensure compliance and adequate protection for staff.

What does “First Aider” mean in HR and Health & Safety?

Under UK Health & Safety legislation, every employer has a legal duty to provide adequate and appropriate first aid provision in the workplace. While the law does not set a fixed number of First Aiders required, employers must carry out a first aid needs assessment. This assessment considers:

  • The size of the workforce
  • The nature of work and associated hazards
  • The workplace layout and location
  • Access to emergency medical services

Training options include:

  • Emergency First Aid at Work (EFAW): Basic response training for immediate emergencies.
  • First Aid at Work (FAW): A more comprehensive course covering a wider range of potential illnesses and injuries.

Appointed persons may also be designated where risks are lower, but employers must ensure adequate coverage at all times.

  • Why do First Aiders matter for your business?

    Having adequately trained First Aiders is not just about compliance—it’s about protecting your people and organisation. Without them, employers risk:

    • Legal exposure – failure to meet Health & Safety obligations.
    • Increased harm – delays in treatment can worsen injuries or illnesses.
    • Reputation damage – staff confidence and trust are undermined.

    Conversely, investing in First Aid provision helps to:

    • Promote a safe and supportive workplace culture.
    • Reduce recovery times and absence from work.
    • Demonstrate commitment to employee wellbeing.

  • First Aiders – best practice guidelines

    To manage first aid effectively in your business:

    • Conduct a first aid needs assessment tailored to your workplace.
    • Ensure you have enough trained First Aiders to cover absences, holidays, and shift patterns.
    • Provide the right training (EFAW or FAW) depending on risk level.
    • Keep first aid kits stocked and accessible.
    • Refresh training regularly so First Aiders’ skills remain up to date.
    • Document and communicate your first aid policy clearly to staff.

    impact HR can support with risk assessments, training, and compliance advice to ensure your business meets the required standards.

Your Questions Answered

FAQs on First Aiders

  • What happens if I don’t have adequate First Aiders?Reveal

    You may face legal enforcement action, higher risks of harm, and reputational damage.

  • Can First Aiders administer medication?Reveal

    Generally, they can assist with certain pre-authorised medications (eg using an EpiPen) but not prescribe drugs.

  • How often should First Aiders update their training?Reveal

    The HSE recommends formal refresher training every 3 years, and annual skills refreshers.

  • What’s the difference between EFAW and FAW training?Reveal

    EFAW covers emergency response, while FAW is more detailed and suited to higher-risk workplaces.

  • Should all workplaces provide First Aiders?Reveal

    Yes, but the number and level of training depend on the risks and size of your organisation.

  • What’s the legal minimum number of First Aiders required in the UK?Reveal

    There’s no set number in law—it depends on your first aid needs assessment.

Where to find out more A collection of hand-picked useful resources in relation to First Aiders from impact HR and beyond

Need support with First Aider Training?

Whether you’re updating HR policies, training managers, or handling complex employee issues, impact HR can help you stay compliant, confident, and in control. Request a callback to see how we can support your business.

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