HR Administrator

Location: Remote, supporting all regions
Reports to: Director of HR Operations
Salary: £28,500 pa, dependent on experience

Join a growing team making a real impact

At impact HR, we provide expert, people-first HR consultancy services to businesses across the UK. We’re growing, and we’re looking for a hands-on, service-driven HR Administrator to provide expert administration support to our client base and team of HR professionals.

Why this role matters

Our clients rely on us to deliver compliant solutions to their people issues, allowing them to focus on their business.

This role is central to delivering a high quality and reliable HR service within our central administration team. You will provide the support to ensure smooth HR operations across our regions, ensuring documentation is accurate, processes are compliant and clients feel supported.

This role is perfect for someone who excels at providing impactful HR administrative support. You draw on your adminstration experience and knowledge of HR practices to support day to day operations, whilst building lasting relationships with clients and the team within impact HR. This role is an excellent opportunity to gain experience in all things HR, with potential for career progression.

Submit your CV for the role of HR Administrator

    What you will be doing

    You will work closely with clients and our internal team of HR Consultants and Advisors to deliver comprehensive HR administrative support.

    • Service Delivery & Client Support

      • Providing end-to-end HR administration tailored to each client’s service needs
      • Acting as a key point of contact for clients’ administrative needs, building strong relationships and delivering a responsive, professional service
      • Supporting the wider consultancy team in delivering high-quality HR services to clients
      • Supporting wider administrative tasks across both client work and internal operations
    • HR Documentation & Compliance

      • Creating, reviewing, and maintaining the internal HR document library, including contracts, handbooks, policies, and letters
      • Proactively reviewing and updating client contracts, handbooks, and policies in line with legislative changes and client requests
      • Drafting a range of HR documents including contracts, variation letters, case documentation, and checklists
      • Ensuring all work aligns with internal systems, processes, and operational standards
    • Onboarding & Employee Lifecycle Support

      • Managing end-to-end onboarding processes, including issuing contracts, new starter documentation, and obtaining references
      • Supporting recruitment processes, including drafting adverts, advising on advertising channels, screening CVs, coordinating interviews, and managing communications
    • Casework & Team Support

      • Supporting HR Consultants and Advisors with casework, including note-taking, preparing documentation, and compiling evidence packs
      • Continuously developing HR knowledge and sharing insights with the wider team
    • Systems, Data & Reporting

      • Maintaining accurate records in the internal CRM
      • Managing and updating HR systems on behalf of clients as a ‘super user,’ including supporting promotions and demos where required
      • Preparing and issuing client reports, providing insights into key people metrics (e.g. absence, holiday, turnover)
    • Communication & Administration

      • Monitoring shared inboxes, responding to queries promptly, and escalating where appropriate
      • Any other duties as required

    About you

    You are an organised and proactive HR administrator who enjoys working in a fast paced, client focused environment. You are comfortable working remotely within a wider team and autonomously at times, and love a variety in your work.

    • You will likely bring

      • Experience in a busy HR environment, supporting a wide range of HR administration activities
      • Proven ability to deliver high-quality, timely support to clients and internal stakeholders
      • Confident providing HR administration support, with the ability to escalate more complex matters appropriately
      • Strong attention to detail and pride in producing accurate, high-quality work
      • Excellent communication skills, both written and verbal
      • Proficiency with MS 365
      • Experience with CRMs and HR systems (ideally Breathe HR)
      • Strong organisational skills with the ability to manage multiple tasks effectively
      • A genuine interest in understanding client businesses and building lasting relationships
      • Knowledge of UK employment law and HR best practice
      • CIPD Level 3 (or higher), or currently working towards it (or equivalent experience)
      • Application of data protection and confidentiality
    • What success looks like (First 12 Months)

      • You have built strong, trusted relationships with our client base and internal team
      • All client documentation is accurate, compliant, and proactively maintained
      • You confidently manage multiple priorities while delivering high-quality, detail-focused work
      • Recruitment administration and onboarding processes run smoothly and professionally for clients
      • You are seen as a reliable first point of contact, providing timely and helpful support
      • Our internal CRM system is kept up to date with accurate client data and time recording
      • Our client’s HR systems are managed and maintained, with you being the ‘go-to’ for system knowledge
      • You contribute to team success by supporting projects, sharing knowledge, and improving processes
      • Clients experience a seamless, responsive service that reflects impact HR standards
      • Your written and verbal communication is consistently accurate, professional and tailored to the client
    • What we offer

      • Competitive salary and benefits
      • Flexible working
      • Supportive, values-led team culture
      • Progression pathways and professional development

    Ready to shape the future of HR with impact?

    We are looking for HR professionals who want to make a real impact, not just tick boxes. Join us for an exciting opportunity, to work within a high-performing consultancy team that genuinely supports growth through their people. If that is you, we would love to hear from you!

    meet the team that drives impact hr Real people. Real expertise. Real impact.

    Our team combines HR expertise with a practical, people-first approach. Get to know the experts who’ll work alongside you to support your business and your people.