Amber Shoyer is a Group Digital Marketing Executive at Impact HR, supporting multiple brands across the group with their marketing strategy, and day to day activities.
Trusted Health & Safety expertise with a personal approach
James Balding, Head of Health & Safety
James Balding is Head of Health & Safety at impact HR and a Certified Member of IOSH (CertIOSH). An experienced Manual Handling Trainer and CDM Principal Designer, he provides practical, compliant advice to help employers maintain safe workplaces. James supports employers with consultancy, risk assessments, compliance audits, and developing strong safety cultures through tailored training and guidance.
James holds the NEBOSH National Diploma and BA (Hons). He has completed IOSH Manual Handling “Train the Trainer” and APS Principal Designer qualifications. His professional standing demonstrates his commitment to maintaining the highest standards in health and safety practice.
He is passionate about creating safer environments, engaging teams in proactive health and safety practices, and tailoring solutions to meet the specific needs of each organisation.
Fun Fact
James once won a national poetry competition, with his poem published in a national newspaper.
See what James's been sharing in the Impact Hub
meet the team that drives impact hr Real people. Real expertise. Real impact.
Our team combines HR expertise with a practical, people-first approach. Get to know the experts who’ll work alongside you to support your business and your people.
Amber Shoyer
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Chartered Fellow CIPD with 30+ years’ HR experience. Gemma Todd specialises in complex employment law, case management, and values-driven HR solutions.
Gemma Todd
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Regional HR Services Manager
Grace Jermy is a CIPD-qualified HR professional specialising in employee wellbeing, onboarding, and employee relations, supporting organisations to build positive workplace cultures.
Grace Rogers
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HR Co-ordinator
CEO of Impact HR with 20+ years’ experience in HR leadership and strategy. Greg Guilford supports SMEs with people, culture, and organisational growth.
Greg Guilford
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Group Chief Executive Officer
James is an HR professional with over four years of experience in employment relations, HR automation, and employment law. He holds both a BSc and MSc in Human Resource Management and is CIPD Level 7 qualified.
James Roberts
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HR Advisor
With over 23 years’ experience in HR and Employment Law, Julie Dawson is a trusted and well-respected HR Consultant based in Leeds, supporting SMEs across Yorkshire with practical, people-centred solutions.
Julie Dawson
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Director, JD Employment Solutions
Juliet Irving makes HR simple and stress-free. Find out how she partners with clients to make a real difference.
Juliet Irving
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Director of HR Operations
HR Consultant and Associate CIPD member. Laura Wright specialises in employee relations, investigations, and HR support for SMEs across multiple industries.
Laura Wright
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HR ConsultantMellissa Charles has 25 years experience in the HR profession and holds a BA Hons degree in HR Management, a Postgraduate Diploma in Employment Law and is a Chartered Member of the CIPD.
Mellissa Charles
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HR ConsultantPaul Addy, is a HR Consultant and Fellow of the Chartered Institute of Personnel and Development. With over 30 years’ experience in HR, and senior roles for companies including Barclays, GE and ASDA, he is passionate about helping businesses grow through development of a positive people culture.
Paul Addy
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Director, Positive People HR
Join the impact HR Team
We’re always open to hearing from HR professionals who share our values. If you’re passionate about supporting businesses and making a difference, we’d love to hear from you.
MORE WAYS WE CAN SUPPORT YOUR BUSINESS Flexible services to complement your retained HR package
Health and Safety
Keeping your workplace safe and compliant is not optional – it’s essential. We provide practical health and safety support that helps you meet legal requirements, reduce risks, and create a safer environment for your employees and visitors. Whether you need ongoing retained support, one-off projects, or specialist training, our team of experts are here to give you confidence and peace of mind.
Visit the Health and Safety pageRetained Health and Safety Support
Run your business with confidence. impact HR’s retained health and safety service gives you ongoing, expert support—so you stay compliant, reduce risk and free up time to focus on growth. You’ll have a named competent person, practical guidance whenever you need it, and a plan that fits your organisation.
Visit the Retained Health and Safety Support pageHR Projects
Not every HR need fits into ongoing support. That’s why we offer tailored HR projects to help you manage complex issues, deliver change, and strengthen your people strategy. From restructures to EDI support, we provide expert guidance to keep your business compliant and moving forward.
Visit the HR Projects pageRetained HR Support
With our retained HR service, you get unlimited advice, bespoke documentation, and hands-on case management — all for a fixed monthly fee that keeps you compliant, confident, and free to focus on growth.
Visit the Retained HR Support page
Pay as you go HR support
Sometimes you don’t need ongoing HR support — you just need the right advice, or the right documentation, exactly when the situation calls for it. Our Pay As You Go (PAYG) HR services give you the flexibility to access expert support without committing to a retainer.
Visit the Pay as you go HR support page
Make an enquiry
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Start making your impact.
Whether you need day-to-day HR support, ad-hoc support or a long-term partner, we’re here to help.
Get in touch for a free initial chat — no pressure, just practical advice from people who get it.
0330 2369866
hello@impacthr.co.uk
Leicester: 6 St. Georges Way, 3rd Floor, St. George’s House, Leicester LE1 1QZ
London: 167 City Road, London EC1V 1AW
Leeds: Building 3, City West Business Park, Gelderd Rd, Holbeck, Leeds LS12 6LN
Essex: Halford House, 2 Coval Lane, Chelmsford, England, CM1 1TD